Questions & Answers

We work with variable ticket prices. These are tailored to the offer and the opening hours. You can buy tickets with a discount via our online ticket shop.

There is no need to print your tickets. We can scan park tickets and parking tickets directly from your phone. Scan the original PDF file and do not make a print screen of it.

✓ To ensure a smooth scanning process, make sure you have your digital tickets ready in advance and the brightness of your phone is at its highest setting.
 

Parking tickets can be purchased online via our ticket shop, at the Guest Service or at the ticket machines on the entrance square.

✓ Purchase these at the beginning of the day or online before your visit, this prevents crowds at the end of the day. You can scan physical parking tickets or the PDF file at the barrier when you leave.

Yes, it is possible to pay with digital/paper VVV vouchers.

You can purchase an annual pass in two ways:

Online
Easily create an account online and use it to arrange your subscription(s).

Guest Service
You will find the Guest Service to the left of the main entrance. It is physically possible to purchase a subscription there. This is possible up to half an hour before the theme park closes.

✓ Been to Toverland? Exchange your entrance ticket for a subscription on the day of your visit and receive your day entrance back.

As a season ticket holder, you will benefit from various advantages, such as discounts on souvenirs, food and drinks during your visit. You will also receive exclusive access to specific park events and receive discounts at various partner parks!

Your subscription is also valid during park events within regular opening hours, for example during the summer.

The opening hours of Toverland Amusement Park vary per day and per season. Check the opening hours calendar for current opening hours.

It is possible that one or more attractions are closed during your visit. When it concerns planned maintenance or a longer period, we always mention the attraction(s) in our opening hours calendar.

It is also possible on a daily basis that an attraction is (temporarily) closed due to the weather or other (external) factors. In that case, you can find the current opening hours of the attractions in the free Toverland-app.

You can use our bicycle shed free of charge. This is located at the promenade to the main entrance.

The bicycle shed is not guarded, so use is at your own risk. For example, use an extra bicycle lock.

Toverland is predominantly smoke-free. Smoking is only permitted in the 7 smoking zones, spread throughout the park. This applies to all forms of smoking, including e-cigarettes and vapes. Toverland supports the Smoke-Free Generation initiative to help children grow up smoke-free.

Are you in the park? Stop by the Guest Service and ask for the lost and found.

Are you no longer in the park?
Fill out the form online via our contact page.

To do this, please register at one of the catering or souvenir locations or speak to a Toverland employee. You can also contact the general Toverland number: 077 467 7050.

It is possible to express milk in the first aid room. To do so, please report to one of the employees at the main entrance. The refrigerator in the first aid room may be used. If there is a first aid case, this person has priority.

Pets are not allowed in Toverland. Visiting Toverland with guide dogs or assistance dogs is possible.

You can make unlimited use of the lockers in Port Laguna (on the left when you enter) and the Land van Toos (near the Sim sa la Klim) for €2 per day.

It is possible to use your debit card at the ticket offices, all catering points and souvenir shops. If you want to withdraw cash, please report to the Guest Service at the entrance.

No, you cannot rent buggies or handcarts at Toverland. Of course, you can bring your own buggy or handcarts.

✓ Bring a (chain)lock so that you can secure the buggy when visiting the attraction.

If you want to drop someone off or pick someone up at Toverland, you can use the Kiss & Ride. Drive past the parking lot and follow the signs.

The Toverland car park has 20 charging points for electric cars. Follow the signs or the instructions of our employees to get to the location.

• All charging passes can be used
• These are not fast charging stations (capacity adjusted to the average duration of a day's visit)

Almost the entire park is accessible to visitors with a disability. A few paths or areas are an exception to this. Download the Toverland app and set the accessibility filter, this will show you on the Toverland map which paths are and are not accessible.

In the souvenir shops Trojaanse Schatten bij Troy (Ithaka) and the Maximus' Blitzpunkt at the Maximus' Blitz Bahn (Wunderwald) there is less freedom of movement due to the small surface area.

If you cannot visit the regular queue, you can use the special (wheelchair) entrances at the attractions.

For this, you can fill out a form online or at the Guest Service, after which you will receive a wristband. This allows employees at the station to see to what extent you need assistance.

Yes, that is possible! The number of wheelchairs is limited, so please contact us by phone in advance of your visit.

Almost all attractions are accessible to visitors with a disability. In many cases, it is possible to reach the station via a special wheelchair entrance or elevator.

Some attractions, such as the Kletterparcours, are not accessible. View per attraction what you can and cannot visit or what you need to take into account.

If you want to use these special parking spaces, we ask for a European Disabled Parking Card. This is because there are a limited number of available spaces.

These parking spaces are located closer to the entrance of the park, which means that the walking distance is limited(er).

Upon presentation of the autipas, you will receive a discount at the cash register, on tickets from 140cm, for the person to whom the autipas belongs.

If you experience that the queues at certain attractions are too long, please report to the entrance with a statement (from the GP, doctor or psychologist) stating that waiting is not possible and an identity document. They will see if anything can be done to make your visit more pleasant.

Most attractions have a minimum height or maximum height/weight. Sometimes a supervisor is required for a certain height. Quickly view our accessibility page to see this per specific height. You can also find this on the signage before you visit an attraction.

✓ Download the Toverland app, where you can see the accessibility requirements per attraction.

For safety reasons, not all attractions are accessible to pregnant women. It is also possible that a certain attraction is not recommended.

Check the accessibility page, signage for the attraction or the Toverland app. Because you cannot use all attractions, you benefit from a reduced rate.

Are you with a group of people where not everyone can or wants to visit an attraction? Use the Baby Switch. At selected attractions, one person visits the queue via the regular queue.

At the station, tell one of the employees that you want to use the Baby Switch. You will receive a ticket for this. With this ticket, one person can then visit the attraction via the exit.

✓ There is no age limit for the Baby Switch.

At almost all catering locations in Toverland we have gluten-free alternatives. Ask one of our catering employees on site about the possibilities.

You can use the microwaves for free, for example at the Waldstube in the indoor Wunderwald. Are you elsewhere? Ask at one of the catering locations about the possibilities. Our staff will be happy to help you.

You can contact us in different ways: contact@toverland.nl or for example via: Facebook messenger. We will try to respond to your message as soon as possible.

In almost all attractions of Toverland Amusement Park it is possible to make an onride yourself. See for yourself what is possible. Employees at the attraction always have the authority to decide. For commercial recordings, please contact the Marketing department via: marketing@toverland.nl.

If you would like to collaborate with us on content or video, please contact us at: marketing@toverland.nl and check out the collaboration page.

Every year, Toverland makes an effort for various organizations and charities that aim to give children a carefree day. For example, we support Make-A-Wish and Villa Pardoes. Because of this, it is often not possible to respond to other (personal) sponsorship requests.