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Winter Ticket Terms & Conditions
Return for free or with a 50% discountHow to claim your free winter ticket
When you visit Toverland, you receive a free winter ticket (*or with a 50% discount)! Read below to see the steps you need to follow:
• Step 1: Visit Toverland and have your tickets scanned.
• Step 2: Request your discount code(s) online.
• Step 3: Claim your tickets and visit during the promotional period.
• Step 4: Experience Winter Feelings and enjoy your visit.
When you visit Toverland, you receive a free winter ticket (*or with a 50% discount)! Read below to see the steps you need to follow:
• Step 1: Visit Toverland and have your tickets scanned.
• Step 2: Request your discount code(s) online.
• Step 3: Claim your tickets and visit during the promotional period.
• Step 4: Experience Winter Feelings and enjoy your visit.
Frequently Asked Questions
I am unable to apply for a discount code, what should I do?
You can only request your discount codes after visiting Toverland. It may take up to 24 hours after your visit before the barcodes on your entry tickets can be used to request discount codes. If it still doesn’t work after 24 hours, please contact us at actie@toverland.nl and provide the barcodes on your entry tickets.
• This promotion is only valid for paid entry tickets. Free tickets, school trips, and group reservations are excluded from participation.
• Request your discount codes within 2 weeks after your visit. After that, they will expire, and participation in this promotion is no longer possible.
I have a free ticket. Can I still participate?
Unfortunately, free tickets are excluded from the free winter ticket promotion. This includes:
• Free tickets for local residents
• Birthday tickets
• Entry tickets for children under 90 cm
• Other free tickets
Where can I find my barcode/ticket number?
To request your discount codes, you need the barcodes/ticket numbers from your entry tickets.
This is always a number sequence:
Starting with 038, 60, or 77, found on each entry ticket, usually below or near the barcode/QR code.
I am unable to apply for a discount code, what should I do?
You can only request your discount codes after visiting Toverland. It may take up to 24 hours after your visit before the barcodes on your entry tickets can be used to request discount codes. If it still doesn’t work after 24 hours, please contact us at actie@toverland.nl and provide the barcodes on your entry tickets.
• This promotion is only valid for paid entry tickets. Free tickets, school trips, and group reservations are excluded from participation.
• Request your discount codes within 2 weeks after your visit. After that, they will expire, and participation in this promotion is no longer possible.
I have a free ticket. Can I still participate?
Unfortunately, free tickets are excluded from the free winter ticket promotion. This includes:
• Free tickets for local residents
• Birthday tickets
• Entry tickets for children under 90 cm
• Other free tickets
Where can I find my barcode/ticket number?
To request your discount codes, you need the barcodes/ticket numbers from your entry tickets.
This is always a number sequence:
Starting with 038, 60, or 77, found on each entry ticket, usually below or near the barcode/QR code.
General Terms & Conditions
• This promotion is only valid for visitors with a paid ticket during the visit period: until October 4, 2025.
Free tickets (e.g., birthday tickets, children under 90 cm), parking tickets, school trips, group reservations, and company event tickets are excluded.
A separate promotion applies for season pass holders. More information can be found in the Magic Member account.
• Request your discount codes within 2 weeks after your visit. After that, they expire.
• Discount codes must be redeemed (= ordering your winter tickets) by October 31, 2024.
• There is limited daily availability for tickets in the winter season through this promotion. Once they’re gone, they’re gone. So, redeem your discount codes as soon as possible to secure your preferred date.
• Ordered tickets are personal and non-transferable.
The name of the ticket holder will appear on the e-tickets, and this person must be present during the visit and show a valid ID (passport, driver’s license, or ID card).
• It is not possible to transfer ordered winter tickets to a different date or person.
• No rights can be derived from this promotion. Toverland reserves the right to unilaterally change the duration and/or conditions of the promotion at any time.
If there are changes in opening days (including, but not limited to, government-mandated closures), there is no right to compensation for free winter tickets.
• This promotion is only valid for visitors with a paid ticket during the visit period: until October 4, 2025.
Free tickets (e.g., birthday tickets, children under 90 cm), parking tickets, school trips, group reservations, and company event tickets are excluded.
A separate promotion applies for season pass holders. More information can be found in the Magic Member account.
• Request your discount codes within 2 weeks after your visit. After that, they expire.
• Discount codes must be redeemed (= ordering your winter tickets) by October 31, 2024.
• There is limited daily availability for tickets in the winter season through this promotion. Once they’re gone, they’re gone. So, redeem your discount codes as soon as possible to secure your preferred date.
• Ordered tickets are personal and non-transferable.
The name of the ticket holder will appear on the e-tickets, and this person must be present during the visit and show a valid ID (passport, driver’s license, or ID card).
• It is not possible to transfer ordered winter tickets to a different date or person.
• No rights can be derived from this promotion. Toverland reserves the right to unilaterally change the duration and/or conditions of the promotion at any time.
If there are changes in opening days (including, but not limited to, government-mandated closures), there is no right to compensation for free winter tickets.